Answered on: September 24, 2018
Client
I want to rent a car at the Airport of Alicante but I cannot select extras like SAT nav, toddler seat.
Agent
The option is not available online for every car model. If you change the car model you will probably see the option.
Client
If that option is not available then that means I cannot have SAT nav with that car I liked?
Agent
If the car model that you have chosen is important you can add gps and toddler seat on arrival, as all you are doing is reserving it for collection in any event. For the Golf that you are looking at, it would be GPS: 9.95 EUR per day. Maximum 140 EUR. Includes 21% tax; On request.
Client
OK great, is there any other costs for insurance or its all included on this price?
Agent
You can add extra insurance if you wish which will cover any excess.
Client
This Premium Cover of € 28.98 covers all? For instance if there was a breakdown or a puncture is it covered with the premium cover.
Agent
Yes. Reduce your liability. Most car hire suppliers have excess of between €300-1500. Some as high as 3000. If the car was damaged or stolen (for example) you would be liable to pay the excess amount. With the AXA Damage Refund Insurance this should cover your excess requirements. You can check the size of each suppliers excess amount by clicking on the link ¨ IMPORTANT INFORMATION ¨ next to each car photo. Each car supplier may have a different excess amount, so try a few different links. With the AXA Damage Refund Insurance you do NOT need to buy additional insurance at the desk. If there is damage to the car or it is stolen, the car hire supplier will keep the excess to cover the costs, which you can claim back in full with Damage Refund Insurance. What's covered Damage & theft excess refund Tyres, windows, mirrors & wheels Roof, undercarriage & misfuelling Administration charges Key cover & personal possessions This policy is underwritten by INTER PARTNER ASSISTANCE SA, member of the AXA Assistance Group, Avenue Louise 166, 1050 Brussels, Belgium. This insurance is the most comprehensive available and likely to be cheaper than any insurance offered at the desk. A copy of the full policy can be viewed here:- English [link]
Client
Last question: can I drop off the car in Calpe?
Agent
Try and enter return Calpe but I dont think its possible to drop in Calpe but possibly you can drop off the car in Benidorm.